Return your product to the address provided below for a replacement, which will incur no additional processing and handling fees, or for the refund of your purchase price, less processing, and handling. If the product was purchased in a retail store, return the product to the store or use “RETAIL” as the RMA. If for any reason, you would like to replace or return the product under the money-back guarantee, your order number can be used as the return merchandise authorization number (RMA). Empower Brands, LLC reserves the right to replace the appliance with one of equal or greater value. In the event a replacement appliance is issued, the guarantee coverage ends six (6) months following the receipt date of the replacement appliance or the remainder of the existing guarantee, whichever is later. The original proof of purchase is required, and you are responsible to pay to return the appliance to us. If you experience an issue with one of our products within 1 year of purchase, return the product or the component part for replacement with a functionally equivalent new product or part. Our products, when purchased from an authorized retailer, include a 1-year replacement guarantee if your product or component part does not perform as expected, the guarantee extends only to the original purchaser and is not transferable. Follow the instructions in the Return Policy below to request a replacement or refund. Refunds will include the purchase price, less processing, and handling. If you are not 100% satisfied with your product, return the product and request a replacement product or refund. The PowerXL® Vortex Air Fryer is covered by a 90-day money-back guarantee. If you are unsure, place a trivet or hot pad under the appliance before using it. Your manufacturer or installer may recommend that hot pans, pots, or electrical appliances should not be used directly on top of the countertop. Some manufacturers and installers may recommend protecting your surface by placing a hot pad or trivet under the appliance for heat protection. Failure to do so could render your guarantee nullĭo not place your appliance on a cooktop, even if the cooktop is cool, because you could accidentally turn the cooktop on, causing a fire, damaging the appliance, your cooktop, and your home.īefore using your new appliance on any countertop surface, check with your countertop manufacturer or installer for recommendations about using appliances on your surfaces. Contact customer service and follow the procedures set forth by the guarantee. What happens if the Unit still does not work after I have tried all the troubleshooting suggestions? The Unit itself, which contains the heating coil and electronics, should never be submerged in liquid of any kind or cleaned with anything more than a warm, moist cloth or nonabrasive sponge with a small amount of mild detergent. Is the PowerXL Vortex Air Fryer dishwasher safe? ![]() During this time, you can shake the contents in the Basket if needed to ensure even cooking. You can remove the Basket at any time while cooking is in progress. to the cooking time to compensate.Ĭan I check the food during the cooking process? If you are cooking from a cold start, add 3 mins. Once cool, plug the Power Cable back into the socket. What do I do if the Unit shuts off while cooking?Īs a safety feature, the PowerXL Vortex Air Fryer has an Auto Shut-Off device that prevents damage from overheating. Press the Power Button once or remove the Basket. Is it possible to shut off the Unit at any time? Never cook or reheat liquids in the Unit. ![]() Is the PowerXL Vortex Air Fryer good for making or reheating soups and sauces? See the PowerXL Vortex Air Fryer Recipe Guide. You can prepare a variety of dishes, including steaks, chops, burgers, and baked goods. It also comes in several finishes so can really be purchased to match your kitchen and décor.Can I prepare foods other than fried dishes with my PowerXL Vortex Air Fryer? The oven will also fit casserole dishes and a quarter sheet pan which gives it versatility to cook many things. Comes with a 13-inch nonstick pizza tray, wire rack, broiling rack, 11 x 13 enamel roasting pan, air fry basket and crumb tray and has additional accessories for purchase: bamboo cutting board, pizza stone and pizza crisper pan. It has a spring-loaded door, which takes a minute to get used to, but then is a nice feature. This did every task perfectly and in a short amount of time. This model does a preheat cycle for most settings which is an additional step and takes a few extra minutes, but it adds a level of precision in the cooking not seen in many of the other machines. The rack levels are printed right on the door for ease of use. It’s an intuitive machine with 11 preset functions including air fry, slow cook, roast, broil, bake, cookies, pizza, toast, bagel, reheat and warm. This is a mid-size to small machine with a digital interface.
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