I guess these are the trials and tribulations of early adopters?!?!?Īt this particular moment, it seems like all we can do is hope and pray that Microsoft helps Verizon make the SD2 eSIM compatible with VZW cellular service or we hope and pray that Verizon figures out themselves how to make SD2 compatible with VZW cellular service.Īt any rate, I'm riding on the SD2 band wagon for the long haul cause I absolutely love this device and wouldn't switch it even with this eSIM issue!!!! Nonetheless, I still really want to maximize productivity on SD2, so if anyone has successfully setup the SD2 eSIM on Verizon Wireless or any other cellular service in USA (AT&T, etc. Pretty shocking that Microsoft's flagship device centered around productivity is unable to utilize the eSIM on arguably America's biggest cellular network more than 9 months after the release date, but unfortunately that's where we are today!!! (sheds another tear) That's when he determined the Surface Duo 2 eSIM is not compatible with Verizon at this moment.wow, complete Bummer! (sheds tear) (.sorry that's the best I can explain what I heard.) He also tried to use the EID # from the unused SIM slot, but that failed too.Īnyways, after trying to force the eSIM download he read some open tickets and found other Verizon customers have the same issue without resolution. What happened next, I can't fully articulate, but he mentioned from his end it appeared the pSIM (physical SIM) is assigned to both IMEI slots 1&2 and he was unable to force the eSIM to download to the unused SIM slot. There's no microSD card slot, so choose wisely. The device will start at 1,499.99 in the US for the 128GB model. The base, 1,499 Duo 2 has 8GB of RAM and 128GB of storage you can also get it with 256GB for 1,599 or 512GB for 1,799. You may need the EID number for this device."Īfter my failed download attempt, I called Verizon and walked through the steps with the technician (I gave him both IMEI slots 1&2 and the EID #). Pre-orders for the Surface Duo 2 open today, with general availability to follow on October 21st. You can provide the following information to your carrier: Make sure that the selected SIM profile hasn't been downloaded on this device or another device. The download failed and I received the following error: I attempted to download the eSIM from the Verizon Wireless website via QR code. Traveling with less stuff and less weight is best, especially when traveling abroad in foreign countries. I like the strategy of using eSIM for my main personal number for the following reasons:Īllows me to use the physical sim card slot for traveling abroad (easy sim card activation at the airport) while keeping my Verizon service within reach for emergencies.Īllows me to travel with one device instead of two. I am the proud owner of a new Surface Duo 2 and would like to use the eSIM for my personal Verizon phone number and leave the physical sim card slot (pSIM) open for when I travel abroad for work/vacation.
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